Support.Me

Beware the www.support.me phone scam...

Member for

10 months 3 weeks
Submitted by AlReaud on Sun, 02/26/2017 - 19:48

I got a call from (212) 877-1620, which is a Verizon New York number on Friday, February 24 2017. This number had been trying to reach me almost daily since February 14. Must have been an important call if they are doing that, so I answered. The guy on the other line was from a "Microsoft Certified support provider" (Right frown) who wanted to let me know that they had detected my Windows computer putting out malware. Really? Which computer? I have four computers up and running. Oh, the one you are on now. That's pretty interesting, I told him, the computer was powered down. Oh, we have logs of it he said. He had one of those Mumbai British accents that lets the cat jump right out of the bag, if you know what I mean…

The truth of the matter is that I have ZERO computers that have Windows on them, I only run versions of Linux. wink So I started feeding him line and slowly reeling him in. I was able to troll him for about 17 minutes (You want to keep them on the line as long as possible, as it cuts down their effectiveness). We get started right away, as he tells me it's a critical problem, and it has to be fixed right away. Sure, right! Lets try to open the command prompt running Windows-Key+R. Doesn't work. No command prompt shows up. Should I be doing a capital "R", no just Windows-Key+R. So we go through a few permutations of the opening of the command prompt in Windows. Doesn't work.

OK, could you open Internet Explorer. How? Spend a few minutes on that. No can't do that either. How about some other browser? Sure I have Firefox. Ok, that works (because I'm looking for a website address, LOL). OK, so he sends me to http://www.support.me, which immediately redirects me